Companies like ServiceNow and Braintrust are embedding AI sales coaches into training. It raises questions about how much can ...

ServiceNow EmployeeWorks, which combines Moveworks’ conversational AI and enterprise search with the ServiceNow Employee Center to provide an AI “front door” for government employees, was ...

During last week's software forest fire, there was simply nowhere to hide. That's true even for arguably the best software companies, which supposedly boast some of the strongest moats among peers, ...

ServiceNow shares sank despite strong results and guidance. Investors continue to fret over the impact AI will have on SaaS businesses. The stock now trades at an attractive price. ServiceNow is ...

Strip the types and hotwire the HTML—and triple check your package security while you are at it. JavaScript in 2026 is just getting started. I am loath to inform you that the first month of 2026 has ...

ServiceNow can’t catch a break. The software company’s earnings report beat expectations but investors are shunning the sector and still look wary of its acquisition strategy, sending shares lower on ...

Shares of the software company are set to extend declines despite a better-than-expected forecast ServiceNow CEO Bill McDermott says all the company's big deals now include five or more AI products.

Re “Tech Giants Racing to Add A.I. to Schools Around the World” (Business, Jan. 5): With the proliferation of A.I. tools and the push for their adoption in schools, there has never been a greater need ...

ServiceNow signed a three-year deal with OpenAI to use its intelligence models to offer AI agents to customers. ServiceNow will add OpenAI's GPT-5.2 into its enterprise platform. ServiceNow is in the ...

OpenAI and ServiceNow said they signed a three-year deal that will integrate the ChatGPT-maker’s AI models into ServiceNow’s business software. The deal depends on customers using OpenAI’s models ...

Authentication issues in ServiceNow potentially opened the door for arbitrary attackers to gain full control over the entire platform and access to the various systems connected to it. ServiceNow is a ...