Software as a Service, or SaaS, is everywhere these days. You’re probably using it without even thinking about it! It’s ...

There’s a common misconception that a blog is the best content strategy for all SaaS companies. While I love blogs, they’re only one piece of the puzzle – and one piece does not a comprehensive ...

A graduate student in Europe doing a thesis on software licensing, bless his heart, writes to inquire about examples from one of my recent blogs on a tango between SaaS and open source. He asks: "I ...

The enterprise software industry is overloaded with customer success hype. But I'm on the hunt for inspiring and instructive examples. Here's a standout, via the Sage Intacct SaaS vertical team - ...

Imagine managing a large apartment complex that is occupied by digital residents rather than real ones. They all share the same infrastructure, from the plumbing (the network) to the elevator (the ...