What started as looking at individual processes at BMW back in 2016, using Celonis’ process mining technology, is now expanding to interdependent processes and interdependent suppliers to achieve more ...

Business Process Management (BPM) encompasses the systematic analysis, design, execution, monitoring and optimisation of organisational processes. It provides a framework that guides continuous ...

The impact of AI and agents is arguably larger than PCs or cloud, but what makes it more disruptive is how quickly it is evolving. Just over two years ago, no one had even heard of ChatGPT. Now, AI is ...

Process mining has evolved from an academic concept (first published in 2001) to a popular software tool for analyzing, monitoring, and improving process performance. As we have described in a ...

Eversource Energy’s automation journey shows that companies can reinvigorate operations and employee experiences through intelligent automation. By addressing backlogs, adopting process mining and ...

Last year, 650 million people across 30 countries visited an Ikea store, and the company’s website attracted more than 4 billion visitors. Those are staggering numbers that would make any retailer ...

Microsoft has acquired process-mining vendor Minit for an undisclosed amount. Microsoft announced the deal on March 31. Microsoft had been dabbling around the edges of process mining with Power ...