If a person had food on their face, would you tell them? If not, why? Everyone wants to avoid potential embarrassment. Yet one study found that more than 97% of us wouldn’t say anything in that ...
Zaltman, Gerald, and Kathryn A. Braun. "Mind of the Market: Constructive Memory Processes, Primer Nine." Harvard Business School Case 599-009, December 1998. (Revised April 1999.) ...